Muscogee (Creek) Nation

Health System
Contract Health Services Program

72 Hour/30 Day Emergency Call-In Request

As of April 1, 2004, Call-In Requests were given a lower priority and will be denied, and can be appealed.

**However, special appropriation has been funded to assist only Creek Citizens with the emergency request, but still have to meet the following requirements.

Call-ins are reported to CHS Central Office, Okmulgee

918-758-2710

When a patient has an emergency and is unable to go to the nearest Creek Nation hospital/clinic or an IHS facility, patient or their representative MUST do the following:

  • Call Contract Health Service office within 72 hours after the beginning of treatment or admission at a private health care facility.
  • Section 406 of the 72 hour notification is extended to 30 days for elderly Indians 65 years of age or older and disabled Indians who have a limiting physical condition that prevents them from calling.
Patient will receive a letter requesting the following documentation to the CHS Central Office within the established timeframes prior to determining the medical priorities:
  • Medical Discharge Summary and History and Physical Report
  • Copy of Emergency Room Record (ER visit only)
  • Copy of Ambulance or Lifeflight report
  • Motor Vehicle Accident Report
  • Evidence of use or denial of other resources
  • Eligibility must be established by submitting a copy of Certificate of Degree of Indian Blood (CDIB) from a federally recognized Indian Tribal Agency or official documentation from your tribe.

Denial Process/72 Hour Call-In Request

  • A denial letter will be sent to notify the patient, and allows 30 days to appeal.
  • Same appeal process for referrals applies for the 72 hour call-in request.

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The greatest discovery of any generation is that a human being can alter his life by altering his attitude.

- William James

Please do not hesitate to contact us at the numbers below with any questions you may have regarding the services offered by the Health System or eligibility requirements for those services.

(918)756-4333

(800)782-8291 

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